Thomas Allen, Inc

G/C APM Jobs at Thomas Allen, Inc

Sample G/C APM Job Description


Thomas Allen is Hiring in our Guardianship Division!

LOCATION: Office in West St. Paul, MN

HOURS AVAILABLE: Monday - Friday, flexible schedule, must be on-call 24 hours 7 days per week for phone consultation, emergency intervention, and other problems as they arise.

JOB SUMMARY: The Assistant Program Manager of Guardianship/Conservatorship is responsible to assist the Program Manager (PM) in ensuring smooth operations of all day-to-day activities carried out in the division.


  • Provide backup to PM when they are unavailable
  • Assist with recruitment, interviewing, new hire onboarding, ongoing training, and consultation for all employees
  • Ensure background studies are completed and renewed for all staff
  • Assist with facilitating monthly guardianship meetings and providing training
  • As needed, attend County-facilitated provider meetings, facilitate audits, address County questions/concerns/recommendations
  • Process and submit Admit, Demit, and Status Change forms
  • Update the guardianship resolution and case load listing
  • Ensure all admissions, appointments, pending discharges, discharges, and deaths are processed and tracked
  • Assist the PM with coordinating referrals and completing related documents
  • Ensure surveys are mailed out, collect responses, analyze and track results, provide follow up.
  • Assist with client demission
  • Assist with the development and maintenance of client files, records management, and office mail distribution
  • Assist with completing and filing court documents
  • Provide support with conservatorship and representative payee responsibilities
  • As needed, follow up with guardians for issues related to MA renewals, GRH, social security/SSI, and other items related to financial support for the clients
  • Prepare and submit all billing and Ramsey Attorney Billings to Finance
  • As needed, serve as a Guardian/Conservator
  • Other duties as assigned


  • Bachelor's degree in a social service field of study
  • 3 years of full-time professional experience working with persons with disabilities or persons age 65 or older
  • 3 years of experience working as a Guardian or Conservator is required
  • Ability to utilize computer programs and applications such as word processing, spreadsheets and database management
  • Exceptional ability to work effectively under pressure and meet deadlines
  • Superb organizational, prioritization, organizational, and time-management skills
  • High-levels of integrity, competency and sense of urgency
  • Flexibility and nimbleness in changing environments and situations
  • Background clearance
  • Ability to effectively communicate in English, written and verbal
  • Driver's license, acceptable driving record, and proof of auto insurance required


To view other open positions, click here.

Thomas Allen, Inc. is a social services agency that provides a variety of person-centered services to individuals with disabilities throughout the state of Minnesota. Our team of nearly 800 employees are key players in assisting individuals served with group home support, semi-independent and independent living, case management, care coordination, and guardianship. As our agency continues to grow, we are looking for team members who are passionate about providing services that empower those we support.

Join our team and make a difference!

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